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More established and there are more professionals available to apply them. Hence, companies need to deeply understand the human being behind the execution of a task and empathize with them to be attractive to the workforce and retain talent. However, EX design is more complex than a simple UX design , since the commitment is greater. The relationship between employee and employer is intense, it can cover most of our working days. The point of contact can be several hours a day, for years.
Furthermore, the topic itself is of utmost importance, since our work usually provides us with the means to survive, so it is really necessary. Employees are very variable Additionally, many variables influence our expectations and perceptions of frustrations. Employees Brazil Mobile Number List may vary depending on the phase in your process/career (the candidate, the new one, the one looking to promote…), junior/senior, time in the company… Personality: the workaholic, the one with minimal effort... Personal situation: large social circle and hobbies, newly married / recently separated, children, pets... Type of contract/contract: employed/self-employed, project-based/permanent, from home/on-site, contractual hours… Demographic data: age, income (expectations), residence, sex, sexual preference... As you can see, there is no single employee model.
Qualitative research must understand this diversity. For example, moments of truth can be very different. Imagine the needs and expectations of annual -on- meetings with the supervisor for Sam, a junior employee whose partner is expecting a baby, and for Mary, who feels stagnant in her career after years at the company and is thinking about changing. to the self-employed life. Consequently, Employee Journeys vary depending on the person and the scenario: search for a new job, incorporation, search for promotion... Common needs and weaknesses .
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