|
The URL of your business website. Your business email address. You will need access to the business phone number from which you want to send messages. It is imperative that this phone number is capable of receiving call, and it should not belong to an interactive answering system. Additionally,the business phone number cannot be connected to another WhatsApp account, WhatsApp Business, or other integration with another platform. Finally, you should keep in mind that once you connect your WhatsApp business account with HubSpot, the messageswill not appear in the WhatsApp app or its desktop version.They will now appear in yourHubSpot conversations inbox. However,only new conversations will be synced with HubSpot; old conversation history will not be synced. How to connect WhatsApp as a channel in HubSpot? To start setting up your business WhatsApp account in HubSpot.
The first thing you need to do is go to the settings icon located at the top right of the photo editing servies navigation bar. Once there, in the menu on the left side of the screen, click onTools > Inbox > Inboxes. Screenshot at . . What can you do after connecting WhatsApp and HubSpot? Once you have completed the sync, WhatsApp will become an extension of HubSpot. This will enable you to have direct contact with your customers and be able to communicate with them on one of their most preferred channels. Within HubSpot, incoming messages will generate a thread in the conversation inbox, where you can respond directly.

Keep in mind that these sessions expire hours after the contact has sent their last message; after that time period, you will not be able to communicate with them through the same channel, instead you have to open a new one. Conversations initiated from a phone number associated to a contact with the property "phone number" or "cell phone number" will be automatically associated to that contact. Screenshot at . . Within the message tray, messages coming from WhatsApp will appear with the WhatsApp logo on the top right. Some other useful features for WhatsApp within the HubSpot platform include Automatically assign conversations to different users. Reassign conversations from the drop down menu.
|
|